SAP Knowledge Base Article - Public

3433130 - Users getting asked to enter account code when registering for a class

Symptom

Some users are being asked to enter account code when registering for a class while others are not. 

Environment

SAP SuccessFactors Learning

Cause

There is a Purchasing option set under the Class > Purchasing tab and it is selected to  "Charge to Buyer's Authorized account code" 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Resolution

If you do not want to have any price for the course, update "Purchasing Option" as "No Charge" for affected classes as well as associated items so that future classes will not face same issue for the affected items.

Keywords

Purchasing, Purchasing Option, Class, User, Account Code, Charge to Buyer's Authorized account code, No Charge , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions