Symptom
Some users are being asked to enter account code when registering for a class while others are not.
Environment
SAP SuccessFactors Learning
Cause
There is a Purchasing option set under the Class > Purchasing tab and it is selected to "Charge to Buyer's Authorized account code"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Resolution
If you do not want to have any price for the course, update "Purchasing Option" as "No Charge" for affected classes as well as associated items so that future classes will not face same issue for the affected items.
Keywords
Purchasing, Purchasing Option, Class, User, Account Code, Charge to Buyer's Authorized account code, No Charge , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem