SAP Knowledge Base Article - Public

3433402 - Not Possible to Add a New Party Role to Sales Order

Symptom

You are not able to add party role to Sales Order.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Business Configuration Workcenter.
  2. Navigate to Implementation Project.
  3. Open Activity List in the current project.
  4. Find Sales Orders activity in the list.
  5. Open it.
  6. Go to Maintain Involved Item Parties section.
  7. Go to Party Role Assignment. 
  8. Add Row. 
  9. You will see that the new line is visible, however, the drop down list is blank for Party Role. 

Cause

Only parties with the Z party role codes can be added. 

This is the reason the drop down is empty.

Resolution

In order to add a new Party Role, please maintain it as a Z-party. 

Keywords

Party , Involved Party , Sales Order , Account , Custom Party  , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem

Product

SAP Cloud for Customer core applications 2402