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SAP Knowledge Base Article - PreviewSymptom
Alerts keep coming for planned downtimes despite working modes configuration in Technical Administration.
You have configurated programed downtime ( as Maintenance, Planned Downtime…) in Technical Administration > IT Calendar in Work Modes but you still receiving alerts from System Monitoring during downtime period.
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Environment
- SAP Solution Manager 7.2
Product
Keywords
Monitoring Alerts, Suppression, Downtime Period, Planned Downtimes, Working Modes Configuration, Technical Administration, Programmed Downtime, IT Calendar, Work Modes, System Monitoring, Maintenance, Alert Suppression Failure, Configuration Issue, Unsuppressed Notifications, Alert Management , KBA , SV-SMG-MON-ALR-CNT , Content for Monitoring and Alerting , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-ADM-DTM , Downtime / Work Mode Management , Problem
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