Symptom
User want to use multiple browsers for MacOS but both horizontal and vertical scroll bar is missing for all the workcenter views except Safari
Environment
SAP Business ByDesign
SAP Cloud for Customer
Reproducing the Issue
Example:
1. Go to Business Partner Data Workcenter
2. Navigate to Business Partner view
Both horizontal and vertical scroll bar is missing in all other browsers for macOS except Safari.
Cause
This is not an SAP Business ByDesign tenant Issue.
In macOS the visibility of scroll bars is often controlled by the system-wide settings.
Resolution
Browsers like chrome/edge/mozilla etc typically follows the system preferences for scroll bar visibility.
If you want to ensure that scroll bars are always visible in all browsers, you can adjust the system setting on macOS following below steps:
1.Click on the Apple logo in the top-left corner of your screen.
2.Select System settings.
3.Click on Appearance
4.In Show scroll bar select "ALWAYS" then scroll bar will be visible
Keywords
Scroll bar missing, Safari , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem