SAP Knowledge Base Article - Public

3433523 - Scroll bar missing in all the workcenters view for MacOS except Safari browser.

Symptom

User want to use multiple browsers for MacOS but both horizontal and vertical scroll bar is missing for all the workcenter views except Safari 

Environment

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

Example:

1. Go to Business Partner Data Workcenter 

2. Navigate to Business Partner view

Both horizontal and vertical scroll bar is missing in all other browsers for macOS except Safari.

Cause

This is not an SAP Business ByDesign tenant Issue.
In macOS the visibility of scroll bars is often controlled by the system-wide settings.

Resolution

Browsers like chrome/edge/mozilla etc  typically follows the system preferences for scroll bar visibility.

If you want to ensure that scroll bars are always visible in all browsers, you can adjust the system setting on macOS following below steps:
1.Click on the Apple logo in the top-left corner of your screen.
2.Select System settings. 
3.Click on Appearance
4.In Show scroll bar select "ALWAYS" then scroll bar will be visible

Keywords

Scroll bar missing, Safari , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem

Product

SAP Business ByDesign 2311