Symptom
When previewing some pages in CSB a generic error such as the following is obtained: "Forbidden You don't have permission to access /page name/ on this server".
The issue only occurs in Production, not Preview.
Only some pages are affected. Some will preview fine.
Environment
SAP SuccessFactors Recruiting Marketing
Cause
Customer is using a WAF (Web Application Firewall) which is a third party tool which helps protect web applications by filtering and monitoring HTTP traffic between a web application and the Internet.
The WAF blocks the preview when the configured size limit is reached on HTTP POST bodies.
Resolution
Customer should consult the settings for their WAF or contact their WAF administrator/provider to see if they can be amended to increase this limit.
Workaround
A workaround consists in copying the URL of the error page and opening is in a new browser window.
The URL would look something like : https://careers.company.com/[pagename]/?locale=en_US&previewLink=true&referrerSave=false
Keywords
Unable to access preview page, WAF (Web Application Firewall), HTTP traffic, rmk, csb , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem