Symptom
User selects cases, presses the delete button but the cases are never actually deleted from their workspace. They still appear in UI.
Cause
Possible causes:
1. User did not have delete case rights for the process in question
2. Original owner assigned to the case was deleted
Resolution
If issue is caused by user not having delete case rights, owner of the process need to assigned it so that user can delete the case.
If issue is caused by original owner being deleted from the case, please contact SAP Signavio Support via SAP 4 Me.
Keywords
process, governance, process, cases, admin, rights, delete, close, all , KBA , BPI-SIG-PG-AM , Access Management for SAP Signavio Process Governance , Problem