SAP Knowledge Base Article - Public

3433639 - Cases in Process Governance cannot be deleted.


User selects cases, presses the delete button but the cases are never actually deleted from their workspace. They still appear in UI.


Possible causes:

1. User did not have delete case rights for the process in question

2. Original owner assigned to the case was deleted


If issue is caused by user not having delete case rights, owner of the process need to assigned it so that user can delete the case.

If issue is caused by original owner being deleted from the case, please contact SAP Signavio Support via SAP 4 Me.


process, governance, process, cases, admin, rights, delete, close, all , KBA , BPI-SIG-PG-AM , Access Management for SAP Signavio Process Governance , Problem


SAP Signavio Process Governance 3.0