Symptom
- User is not able to refresh an import job in an existing model.
- Despite all the authorizations granted to the user, the refresh option is still greyed out.
Environment
- SAP Analytics Cloud (Enterprise) 2023.21.16
- Import Data Connection
Reproducing the Issue
- Logon to SAC
- Open an import data model with an import job available
- Navigate to "Data Management"
- Notice that even if all the necessary authorizations granted, the refresh option is greyed out for the import job
Cause
This is a by-design behavior in the product.
Resolution
- The "Reset Model" button is turned on for that specific import job's setting
- When this option is enabled, only the creator of the import job is able to refresh it.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
sac, import, data, connection, model, acquisition, job, refresh, update, gray, grayed, unable, disable, disabled, authorization, role, privilege, access , KBA , LOD-ANA-ML , SAC Modelling , Problem
Product
SAP Analytics Cloud 1.0