SAP Knowledge Base Article - Public

3433660 - The option to refresh an import job in the model is greyed out in SAP Analytics Cloud (SAC)

Symptom

  • User is not able to refresh an import job in an existing model.
  • Despite all the authorizations granted to the user, the refresh option is still greyed out.

Environment

  • SAP Analytics Cloud (Enterprise) 2023.21.16
  • Import Data Connection

Reproducing the Issue

  1. Logon to SAC
  2. Open an import data model with an import job available
  3. Navigate to "Data Management" 
  4. Notice that even if all the necessary authorizations granted, the refresh option is greyed out for the import job

Cause

This is a by-design behavior in the product.

Resolution

  • The "Reset Model" button is turned on for that specific import job's setting
  • When this option is enabled, only the creator of the import job is able to refresh it.

See Also

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Keywords

sac, import, data, connection, model, acquisition, job, refresh, update, gray, grayed, unable, disable, disabled, authorization, role, privilege, access , KBA , LOD-ANA-ML , SAC Modelling , Problem

Product

SAP Analytics Cloud 1.0