SAP Knowledge Base Article - Preview

3433676 - The Error "554 5.0.0 Message rejected: Email address is not verified" is Displayed for An E-mail Output

Symptom

When outputting documents via e-mail in SAP Business ByDesign, the status of the output shows an error, and raises the following message:

"554 5.0.0 Message rejected: Email address is not verified. The following identities failed the check in region X: Y" (where X represents a datacenter region, and Y represents the sender e-mail address)


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

email, queue, AWS, DKIM, Output History, domain  , KBA , AP-RC-OUT , Output Management , Problem

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