3433871 - The error message "MATRIX_REPORT_PERMISSION_MANAGER_SM_AUTO_GRANT_TEAM_KEY" is being displayed when the Integration Center job is executed.

The error message "MATRIX_REPORT_PERMISSION_MANAGER_SM_AUTO_GRANT_TEAM_KEY" is being displayed when the Integration Center job is executed.

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SAP SuccessFactors HXM Suite

• Integration Center

When running the Integration Center job, customer is getting the following WARNING MESSAGES:

. User: Batch upsert failed: Exception caught configuring manager permisions during import: DAOException get sysconfig type: MATRIX_REPORT_PERMISSION_MANAGER_SM_AUTO_GRANT_TEAM_TYPE Key: MATRIX_REPORT_PERMISSION_MANAGER_SM_AUTO_GRANT_TEAM_KEY.

User: UPSERT failed for the row with key: . Reason: Failed to add/update user [AAAA] "Fan Liuyan 范柳艳" Second Manager Cycle detected with this second manager Id - "BBBB".

User: UPSERT failed for the row with key: . Reason: Exception caught when saving user AAAA: Wrapped Exception: Wrapped Exception: Wrapped Exception: Wrapped Exception: .

Second Manager has circular dependencies.

This indicates that BBBB is an invalid second manager due to a second manager cycle. To address this issue, you can follow these steps:

1. Check if BBBB is listed as their own second manager. If so, please update BBBB's second manager to a valid user or leave it blank.

2. Verify if BBBB's second manager's second manager is AAAA. If this is the case, please update BBBB's second manager to a valid user or leave it blank.

By resolving these scenarios, you will ensure that BBBB has a valid second manager without any cyclic dependencies.

ECT-184317, Second Manager Cycle detected with this second manager Id, Exception caught when saving user, Wrapped Exception, DAOException, The batch will not be processed for subsequent entities , KBA , LOD-SF-INT-INC-JOB , Integration Center Job , LOD-SF-INT-ODATA , OData API Framework , Problem