SAP Knowledge Base Article - Public

3433905 - Add Learning History with Finance not displaying cost names for an item

Symptom

Add Learning History with Finance is not displaying cost names for an item.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Manage User Learning
  2. Add Learning History with Finance
  3. Select Item
  4. Search for Item
  5. Select your Item
  6. Enter Record Information and click Next
  7. Select a User and click Next
  8. In Edit User Event Information add the relevant details and click Next 
  9. Notice that you do not see the cost names you have configured in the system

Cause

For the cost name to show for an item you must have both the Item and User option ticked on the Cost Name entity.

Resolution

  1. References
  2. Finance
  3. Cost Name
  4. Edit Cost name you want to show
  5. In Summary tab select both Item and User.

 

It will then show successfully in 'Add learning history with finance' process.

Keywords

Commerce, Cost Names, Custom Cost Names, Costs, Cost, Finance, Add Learning History with Finance , KBA , LOD-SF-LMS-COM , Commerce , How To

Product

SAP SuccessFactors Learning 2311

Attachments

Screenshot 2025-04-05 163355.png