SAP Knowledge Base Article - Preview

3433917 - Trying to recreate user that was previously deleted and encounter error: Email already in use/exists - SAP Cloud ALM

Symptom

  • Created users in Cloud ALM and later deleted them
  • Trying to recreate the deleted users in Cloud ALM > User Management and encountering one of error below:
    • Email already in use.
    • Email already exists.
      
  • Deactivated users are not displayed in User Management. Deactivated is not visible in Status filter


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Environment

SAP Cloud ALM

Product

SAP Cloud ALM 1.0

Keywords

Deactivated, Email already in use, User Administrator, Cross Topics , KBA , SV-CLM-INF-UAM , User Management for SAP Cloud ALM , Problem

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