Symptom
- Select a candidate on Onboarding Dashboard, by clicking on compliance form and choose Voluntary Self-Identification for Disability error is displayed: "Invalid property names : Invalid property names: EmpJob/jobTitle. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted."
- Fields i.e First Name, Middle Name, Last Name, Suffix, appears to be blank. Candidate cannot proceed and submit task.
Environment
SAP SuccessFactors Onboarding
Cause
job-title field is disabled.
Resolution
- Job-title must be enabled for this value to appear in the form when it is signed by the onboardee.
- To correct this issue for affected candidates, please enable job-title from Manage Business Configuration > jobInfo entity and restart the onboarding process for them.
- If the issue persist, please disable the From in Compliance Settings and enable after 5 minutes. Once done, perform odata refresh and run the Onboarding Compliance Metadata Sync Job.
Keywords
obx, Voluntary, Self-identification, for, Disability, Onboarding, OBX, 2.0, Invalid property names:, EmpJob/jobTitle, compliance, form, blank, missing, field, value, not showing , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public