SAP Knowledge Base Article - Public

3434058 - Voluntary Self-identification for Disability - Error and missing values - Onboarding

Symptom

Select a candidate on Onboarding Dashboard, by clicking on compliance form and choose Voluntary Self-Identification for Disability error is displayed: "Invalid property names : Invalid property names: EmpJob/jobTitle. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted."

Fields i.e First Name, Middle Name, Last Name, Suffix, appear blank. Candidate cannot proceed and submit task.

Environment

SAP SuccessFactors Onboarding

Cause

Manage Business Configuration > jobInfo > job-title is disabled.

Resolution

Job-title must be enabled for this value to appear in the form when it is signed by the onboardee. Error message can also be corrected after enabling it.

To correct this issue for affected candidates, please enable job-title and restart the onboarding process for them.

Keywords

Voluntary, Self-identification, for, Disability, Onboarding, OBX, 2.0, Invalid property names:, EmpJob/jobTitle, compliance, form, blank, missing, field, value, not showing , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions