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SAP Knowledge Base Article - PreviewSymptom
Gigya is not working for users when accessing from Firefox (on/off Windows) when Enhanced Tracking Protection enabled.
During this load, Gigya script seems to be blocked and users are not able to create an account, login, set account info/get account info.
Why is this happening and how to solve it?
Read more...
Environment
- SAP Customer Data Cloud
- WEB SDK
- Firefox
Product
SAP Customer Data Cloud all versions
Keywords
CDC, Gigya, not loading, Firefox, Enhanced Tracking Protection enabled , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , How To
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