SAP Knowledge Base Article - Public

3434087 - Competencies (All Types) Do Not Show on Performance Forms When Scheduled to Launch

Symptom

Competencies do not populate in performance forms launched via Schedule Form Job or business rules, but they are populated when performance forms are launched manually.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Create one of the following to schedule the launch of performance forms:
    • Business rule
    • Intelligent Services Center
    • Manage Scheduled Reviews
  2. Notice performance forms launch with missing competencies
  3. Manually Launch performance form (from inbox)and see competencies generate

Cause

When scheduling form launches, the system retrieves permission from the job executor’s user account

Resolution

  1. Check if the Competency Object definition has Secured=Yes:
    1. Admin Center > Configure Object Definitions
    2. Select Object Definition > Competency
         
  2. If the competency object has secured=Yes, grant the job executor permission to access competencies:
    1. Admin Center > Manage Permission Role
    2. Select role of job executor
    3. Select Permission... link
    4. Under User Permissions section, select Miscellaneous Permissions
    5. Grant permission to the Competency section

See Also

KBA 2086613 - Top 10 Reasons Competencies are Missing in a Performance Form 

Keywords

Success factors, PMGM, competencies not showing on form, core competencies do not show up, custom competencies do not show up , KBA , LOD-SF-PM-SCH , Form Schedulers and Launches , Problem

Product

SAP SuccessFactors HCM Core all versions