Symptom
Competencies do not populate in performance forms launched via Schedule Form Job or business rules, but they are populated when performance forms are launched manually.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Create one of the following to schedule the launch of performance forms:
- Business rule
- Intelligent Services Center
- Manage Scheduled Reviews
- Notice performance forms launch with missing competencies
- Manually Launch performance form (from inbox)and see competencies generate
Cause
When scheduling form launches, the system retrieves permission from the job executor’s user account
Resolution
- Check if the Competency Object definition has Secured=Yes:
- Admin Center > Configure Object Definitions
- Select Object Definition > Competency
- If the competency object has secured=Yes, grant the job executor permission to access competencies:
- Admin Center > Manage Permission Role
- Select role of job executor
- Select Permission... link
- Under User Permissions section, select Miscellaneous Permissions
- Grant permission to the Competency section
See Also
KBA 2086613 - Top 10 Reasons Competencies are Missing in a Performance Form
Keywords
Success factors, PMGM, competencies not showing on form, core competencies do not show up, custom competencies do not show up , KBA , LOD-SF-PM-SCH , Form Schedulers and Launches , Problem