SAP Knowledge Base Article - Public

3434288 - How to check if the Candidate's information changed between Onboarding steps - Onboarding 1.0

Symptom

  • The candidate's have information changed from one step to the other in the Onboarding process, however Audit Trail shows no record on it
  • This KBA explains how to validate if the information was changed.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Check the candidate's information in Audit Trail.
  2. No indication of the changes.

Resolution

Note that Super Admin is for the backend of Onboarding 1.0, and only Partners and Support can access it. Please ask your Implementation Partner to perform the following steps.

  1. To check if the information was changed you need to go to Super Admin > HR History.
  2. Check the name of the key which the information was changed.
  3. Copy the timestamp of the change in the key, and check the panel that the candidate passed in that time.

Keywords

changes, information, candidate, audit trail, super admin, Candidate information, Onboarding process, Information change validation, Audit Trail, Change indication, Super Admin, Backend access, Onboarding 1.0, Partners and Support, Implementation Partner, HR History, Key name, Timestamp, Panel check, Data verification, Process steps, Candidate information, Onboarding process, Information change, Audit Trail, No record, KBA validation, Data validation, Step-by-step verification, Change tracking, Process discrepancy  , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions