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3434375 - Error "Sales document & is in approval. No changes are allowed" in VA02

Symptom

Flexible workflow for approval of sales documents has been implemented in the system.
There are old sales document created that needs to be deleted or completed for business compliance, but when opening the document in VA02, error V2468 gets raised:

"Sales document & is in approval. No changes are allowed"

The person assigned for the workflow approval cannot be reached anymore to release the order. Is not clear how to proceed with the completion or deletion of the document. 


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Environment

  • SAP S/4HANA
  • Sales and Distribution (SD)

Product

SAP S/4HANA all versions

Keywords

flexible workflow, in approval, V2478, VA02, no changes are allowed, delete, sales order, sales document, completion, workflow processor, withdraw, V2 478, SD workflow, SO workflow, FIORI , KBA , SD-SLS , Sales , SD-SLS-SO , Sales Orders , SD-SLS-GF-ST , Status management , How To

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