Symptom
When an employee requests an absence which is cross year, the system doesn't allocate the leave balance deduction as expected, even though there is an available balance in the old time account.
Environment
SAP SuccessFactors Employee Central - Time Off
Reproducing the Issue
- Create an absence from 29/Dec/2023 to 02/Jan/2024.
- The system deducted as follows:
- 29 Dec 2023 (1 day) in Time Account "Annual Leave 2023" (Correct)
- 1-2 January 2024 (2 days) in Time Account "Annual Leave 2024" (Incorrect)
- The system's deductions should have been as follows:
- 29 Dec 2023 (1 day) in Time Account "Annual Leave 2023"
- 1-2 January 2024 (2 days) in Time Account "Annual Leave Carry Forward 2023"
Resolution
- It is expected behavior due to the system limitation.
- We suggest creating an enhancement request for the same.
- For detailed steps on how to raise an enhancement request, please follow KBA Article 209022 on “How to submit an enhancement request”.
- As a workaround, we recommend splitting the absence period into 29–31 December 2023 and 1-2 January 2024.
Keywords
INC1375637, INC7208694, Absence Reallocation, reallocation not working as expected, incorrect absence deduction, incorrect leave deduction, wrong absence deduction, wrong leave deduction, reallocation, Split absence, TIM-29679 , KBA , LOD-SF-EC-TIM-TA , Time Accounts (TAT, TA, TAD) , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Product Enhancement