SAP Knowledge Base Article - Preview

3434512 - Source Settings Not Working In SAP Service Cloud Version 2

Symptom

In Cases, all values are shown in Source field dropdown irrespective of the setup maintained in Source Settings.


Read more...

Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

Source, Source Code, Create Case , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.