Symptom
When trying to edit a tag in Talent Intelligence Hub, receive an error:
Error System tag in external id cannot be created or updated.
Environment
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Log in to system
- Navigate to Admin Center > Tools > Manage Talent Intelligence Hub
- Select the Tags tab
- Select a tag > Select Edit
- Try to update the name, description, code, or translation > Save
- Receive error
Cause
The tag is a pre-defined tag provided by SuccessFactors
Resolution
The pre-defined tags provided by SuccessFactors (Core, Critical, and Trending) cannot be modified by system design. More information is in Using Talent Intelligence Hub - Creating a Tag.
If you think this limitation needs to be changed for your business, you can share your ideas on the Customer Influence homepage. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.
See Also
Keywords
Success Factors, SF, SFSF, attributes, tags, edit tags, Talent Intelligence Hub, TIH, error, errors, cannot modify, modification , KBA , LOD-SF-TIH-LIB , Attribute Library , Problem