SAP Knowledge Base Article - Public

3434606 - Talent Intelligence Hub Edit Tags Error: Error System tag in external id cannot be created or updated.

Symptom

When trying to edit a tag in Talent Intelligence Hub, receive an error:

Error System tag in external id cannot be created or updated.

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to system
  2. Navigate to Admin Center > Tools > Manage Talent Intelligence Hub
  3. Select the Tags tab
  4. Select a tag > Select Edit
  5. Try to update the name, description, code, or translation > Save
  6. Receive error

Cause

The tag is a pre-defined tag provided by SuccessFactors

Resolution

The pre-defined tags provided by SuccessFactors (Core, Critical, and Trending) cannot be modified by system design. More information is in Using Talent Intelligence Hub - Creating a Tag.

If you think this limitation needs to be changed for your business, you can share your ideas on the Customer Influence homepage. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.

See Also

Using Talent Intelligence Hub - Creating a Tag

Keywords

Success Factors, SF, SFSF, attributes, tags, edit tags, Talent Intelligence Hub, TIH, error, errors, cannot modify, modification , KBA , LOD-SF-TIH-LIB , Attribute Library , Problem

Product

SAP SuccessFactors HCM all versions