SAP Knowledge Base Article - Public

3434840 - Talent Intelligence Hub Migration Error: Error occurred. TiH Status change notification Failed null

Symptom

When reviewing Job for Talent Intelligence Hub Migration, see an error:

Error occurred. TiH Status change notification Failed null

Environment

  • SAP SuccessFactors Talent Intelligence Hub
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Log in to system
  2. Navigate to Admin Center > Scheduled Job Manager
  3. In the Job Type dropdown, select Job for Talent Intelligence Hub Migration
  4. Locate the job and select View Details
  5. See error

Cause

The migration was successful but the state of the job didn't update correctly

Resolution

Run the MDF Object Definition To DB SYNC Job

To engage Product Support, create a case under component LOD-SF-TIH-MIG with the following required details:

      • Attachments showing all JDM and JPB check tool errors have been resolved
      • Data Center (URL of your login screen):
      • Company Instance ID (where to apply changes):
      • Approval

Refresh the Role-Based Permission Configuration

As a customer, you do not have access to Provisioning. Please engage a Certified Partner or Product Support to assist.

Confirm if Enable Refresh Framework is turned on in Provisioning:

To engage Product Support, create a case under component LOD-SF-TIH-MIG with the following required details:

      • Attachments showing all JDM and JPB check tool errors have been resolved
      • Data Center (URL of your login screen):
      • Company Instance ID (where to apply changes):
      • Approval

Engineering Can Process a Script

NOTE: This option is utilized ONLY if the above options do not resolve the issue.

Please create a case with Product Support under component LOD-SF-TIH-MIG with the following required details:

  • Attachments showing all JDM and JPB check tool errors have been resolved
  • Attachment showing the MDF Object Definition To DB SYNC job was processed
  • Attachment showing Enable Refresh Framework is enabled in Provisioning OR attachment showing the Refresh RBP Model job was processed
  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Approval

See Also

Keywords

success factors, sf, sfsf, tih, migrations, failed, errors, messages, migrating, failure, unresolved, not resolved, cannot, can not , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-PLT-JOBS , Scheduled Jobs , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HCM suite all versions