SAP Knowledge Base Article - Public

3434938 - Job to provide the migration status of Talent Intelligent Hub TiH-MigrationJob-StatusLog Error: Error occurred. CoC to TiH Data Migration Failed Internal error

Symptom

After initiating the Talent Intelligence hub migration, TiH-MigrationJob-StatusLog fails with an error:

Error occurred. CoC to TiH Data Migration Failed Internal error

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to system
  2. Navigate to Admin Center > Scheduled Job Manager
  3. In the Job Name field, enter TIH
  4. Locate TiH-MigrationJob-StatusLog and select View Details
  5. Receive error

Cause

Infrastructure issue

Resolution

Sometimes there's a system issue which causes this error message to appear when attempting the migration. To resolve this issue, please submit the migration job again and it will go through successfully.

Keywords

success factors, sf, sfsf, tih, cofc, migrating, internal error, errors, failed, failure, failing , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , Problem

Product

SAP SuccessFactors HXM Suite 2311