3434980 - Not Able to Change The Account in Visit

After selecting an Account in the quick create screen of the Visit, you cannot change it. In the OVS, only the current selected Account is available. 

SAP Cloud for Customer 

1. Go to Visits Workcenter.
2. Click "+" to create a Visit.
3. Fill the mandatory information.
4. Select an Account.
5. You will see that a Primary Contact is automatically maintained.
6. Now, try to change the Account.
7. You will not be able, as the only Account available is the one already selected. 

This will always happens if you select an Account with Primary Contact. If you select Account which doesn't have a Primary Contact maintained, you will be able to change the Account in OVS without any problem. 

In order to select a new Account, you will need to clear the Primary Contact and then try to select the Account again (all the Accounts will be available). 

OVS , Filter , Accounts , Visit , List , Visible  , KBA , LOD-CRM-ACT-VST , Visit Planning , How To