Symptom
After initiating the Talent Intelligence Hub migration, TiH-CoCToTiHMigrationJob fails with an error:
Error occurred. InternalServerErrorException [category=InternalError, message=Internal error, details=[]]
Environment
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Log in to system
- Navigate to Admin Center > Scheduled Job Manager
- In the Job Name field, enter TIH
- Locate TiH-CoCToTiHMigrationJob and select View Details
- Receive error
Cause
Infrastructure issue
Resolution
Sometimes there's a system issue which causes this error message to appear when attempting the migration. To resolve this issue, please submit the migration job again and it will go through successfully.
Keywords
success factors, sf, sfsf, tih, cofc, internal server exception, internal error, errors, failed, failure, failing , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , Problem