SAP Knowledge Base Article - Public

3435158 - Error : 'Something went wrong while enabling optimized view mode, please create an SAP incident' in SAP Analytics Cloud (SAC)

Symptom

Error 'Something went wrong while enabling optimized view mode, please create a SAP incident' appears when trying to save a classic story after enabling optimized view mode in SAP Analytics Cloud.

Environment

SAP Analytics Cloud 2024.2.6 

Reproducing the Issue

  1. Login to SAC.
  2. Open a story in classic mode.
  3. Navigate to 'Save' dropdown > Enable Optimized View Mode.
  4. Save the story.

Notice the error 'Something went wrong while enabling optimized view mode, please create a SAP incident'.

Cause

Unsupported features and widgets added.

Resolution

Unsupported Feature is used in classic mode due to which while enabling optimized view mode and clicking on save it is showing error. Refer to the help document of the unsupported features in optimised story experience - https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/2d00f5ff0c9245a99a9df96cb83236a9.html

 

See Also

Keywords

SAP Analytics Cloud, Optimized View Mode, Unsupported Features, Widgets. , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0