Symptom
- Error message "Unable to load the data" is shown when trying to select a variant/view.
- Using Chrome version 109 or lower.
- SAPUI5 version between 1.119.0 and 1.120.8.
Environment
SAP S/4HANA Cloud 2402
Resolution
This issue can be solved by updating Chrome to a higher version than 109 or using SAPUI5 version 1.120.9 or higher.
Please notice that it is required to use the latest Chrome version (and Windows 10/11) to adhere to the UI5 Product Availability Matrix (Browser and Platform Support).
See Also
1716423 - SAPUI5 Browser Support
Keywords
KBA , CA-UI5-FL-RTA , SAP UI5 Runtime Adaptation , Problem
Product
SAP S/4HANA Cloud Public Edition all versions