Symptom
Customer is getting a technical error: "Sorry, a technical error occurred; please try again later.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Open Run Statutory Reports app.
- Open any of the reporting activities.
- Open Manage Tax Items activity.
- While trying to save the Tax Items, error is encountered.
Cause
There is new change delivered as part of CE2402 which introduced a new bug result in the error "Sorry, a technical error occurred; please try again later.
0050569259751EE4BA9710043F8A5115In the context of Data Services an unknown internal server error occurred."
Resolution
The code fix has been done in a hotfix HFC04 and the changes will reach customer system by 4th March.
Workaround: There is a manual workaround if customer is trying to exclude the documents, where they can exclude it directly through Manage Journal Entries app.
See Also
Keywords
Run Statutory Reports, Manage Tax Items, 24O2, S4_PC, S4_1C, Save, F1515, Legal Reporting , KBA , FI-LOC-VAT-GEN , ACR Generic Activities , Problem