SAP Knowledge Base Article - Public

3435200 - Manage Tax Item activity: An error is raised when clicking on 'Save' button

Symptom

Customer is getting a technical error: "Sorry, a technical error occurred; please try again later.

0050569259751EE4BA9710043F8A5115 In the context of Data Services an unknown internal server error occurred"

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  • Open Run Statutory Reports app.
  • Open any of the reporting activities.
  • Open Manage Tax Items activity.
  • While trying to save the Tax Items, error is encountered.

Cause

There is new change delivered as part of CE2402 which introduced a new bug result in the error "Sorry, a technical error occurred; please try again later.
0050569259751EE4BA9710043F8A5115In the context of Data Services an unknown internal server error occurred."

Resolution

The code fix has been done in a hotfix HFC04 and the changes will reach customer system by 4th March.

Workaround: There is a manual workaround if customer is trying to exclude the documents, where they can exclude it directly through Manage Journal Entries app.

See Also

Manage Tax Items

3356046 - Manage tax items activity is not visible in Run Statutory Reports app

Keywords

Run Statutory Reports, Manage Tax Items, 24O2, S4_PC, S4_1C, Save, F1515, Legal Reporting  , KBA , FI-LOC-VAT-GEN , ACR Generic Activities , Problem

Product

SAP S/4HANA Cloud Public Edition 2402