SAP Knowledge Base Article - Public

3435277 - Organizational Logo of Recommended Links not visible for candidates - Onboarding


Onbordee logs in to the system, access "Explore your onboarding information" > Browse Recommended Links
The links are visible, but the Organizational Logo are not visible.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 2311

Reproducing the Issue

  1. Admin completes "Recommend Links for New Hires" for an onbordee
  2. The Admin sees "Organizational Logo" on the left of the links recommended

  1. Onbordee login to Success Factors
  2. Access "Explore your onboarding information" > Browse Recommended Links
  3. Onbordee sees the links, but the Organizational Logo are not visible


This is currently a known issue.


Our Engineering team confirmed that they were able to find the issue root-cause and that a fix will be deployed in the next release 2405.

Next release dates: Product Release & Road Map Information
First Half 2024 | Preview: April 19-21 | Production: May 17-19


Recommend Links for New Hires, Organizational Logo, Recommend Links task, OBX-29898 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Known Error


SAP SuccessFactors Onboarding 2311


Pasted image.png