Symptom
The job 'Close Onboarding Process Job' to archive processes in batch was created in Provisioning but the hired candidates are not being archived.
Environment
SAP SuccessFactors Onboarding
Cause
- Cause 1 - The job 'Close Onboarding Process Job' checks the period configured in the rule 'SAP_ONB2_ProcessClosurePeriodConfig' to archive the candidate's processes. If the period configured is '0' the job will not work as expected.
- Cause 2 - Pending workflow in Manage Pending Hires
Resolution
In order to solve the issue:
- Solution 1 - please adjust the rule with a valid period value as for example '30', '60' or '90' days.
- Solution 2 - It is not possible cancel the Onboarding process because the workflow for Manage Pending Hires is in progress. Either wait for the workflow to be completed, rejected, or deleted and try again.
See Also
Keywords
Onboarding, obx, archive, job, candidates, hired, hire, time, period, days, status, tasks, pending, batch, close, process, rule, closure, config, workflow , KBA , LOD-SF-OBX-JPC , Process close job , Problem
Product
SAP SuccessFactors Onboarding all versions