Symptom
When a user is requesting a class in Learning, they click the 'Preferred Location' dropdown they see values they want to delete as some are repeated multiple times
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login to Learning
- Browse All Courses
- Select ILT item
- Select Request a Class
- Select Preferred Location dropdown menu
Resolution
To resolve this issue as an admin navigate to:
- Go to System Administration > Configuration > Search Selectors > Facility > Edit > Search for mainSqlStaticWhere=IS_ADHOC
- If this is 'N' then set to 'Y'
- Go to References > Facilities > Search. You can delete the unnecessary values from here.
NOTE:
Please be aware that editing and updating of Search Selectors is not supported. Before any changes are completed it is advisable to make a backup of any Search Selectors you are updating.
Keywords
location, preferred location, dropdown, lms, learning, class, request a class, mainSqlStaticWhere , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , Problem
Product
Attachments
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