SAP Knowledge Base Article - Public

3435317 - Irrelevant Values in Preferred Location Dropdown

Symptom

When a user is requesting a class in Learning, they click the 'Preferred Location' dropdown they see values they want to delete as some are repeated multiple times




Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to Learning
  2. Browse All Courses
  3. Select ILT item
  4. Select Request a Class
  5. Select Preferred Location dropdown menu

Resolution

To resolve this issue as an admin navigate to:

  1. Go to System Administration > Configuration > Search Selectors > Facility > Edit > Search for mainSqlStaticWhere=IS_ADHOC
  2. If this is 'N' then set to 'Y' 
  3. Go to References > Facilities > Search. You can delete the unnecessary values from here.


NOTE:
Please be aware that editing and updating of Search Selectors is not supported. Before any changes are completed it is advisable to make a backup of any Search Selectors you are updating.

Keywords

location, preferred location, dropdown, lms, learning, class, request a class, mainSqlStaticWhere , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions

Attachments

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