3435324 - Unable to fetch form data error during I-9 Section 2 - Onboarding

• Click start on I-9 Section 2 task and receive error "Unable to fetch data"
• Error Invalid property names: FOCompany/name_en_US

SAP SuccessFactors Onboarding

1. Open tile Complete Section 2 and Section 3 of form I-9 Tile
2. Click Start of any candidate
3. Error Received: Unable to fetch form data 

• stateNav is not present in API Center > OData API Data Dictionary under any FO Object.
• For US Compliance/I9/E-verify to work, stateNav field needs to be present under"FOCorporateAddressDEFLT".
• en_US locale disabled in the instance

1. In Provisioning, under Succession Management, update the"Import/Export Country/Region Specific XML for Corporate Data Model".
2. Update the stateNav within this template and maintain the same for the country USA.
3. After importing the correct xml, check in the API Center - OData API Data Dictionary for"FOCorporateAddressDEFLT" if the city field is present.
4. US forms have a default locale of en_US therefore you must have en_US locale enabled in the instance for forms to appear

FOCorporateAddressDEFLT/stateNav, Section 2, I9 Error, Unable to fetch form data, I9 section 2 error, I-9 section 2, I-9 error, fetch form data, locale, en_US, Invalid property names: FOCompany/name_en_US, Complete Section 2 and Section 3 of form I-9,  , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem