SAP Knowledge Base Article - Public

3435458 - Unexpected Seller Tax Registration Number is Picked Up in Customer Invoice

Symptom

You want to know why GST number is selected as Seller Tax registration number in Customer Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing work center
  2. View: Invoice documents
  3. Search and edit ABC (ABC represents Invoice ID).
  4. Navigate to General tab.

Cause

For India Seller Tax Registration number, the priority is always given to GST number. Seller can be verified from Involved Parties tab of Customer invoice.

 

To verify if the GST number is chosen correct or not please follow the below steps:

  1. Go to Tax Management work center.
  2. View: Company Tax Arrangements.
  3. Open tax authority ID XYZ and click on view all (XYZ represents tax authority ID).
  4. Navigate to Company tax arrangements tab and tax numbers sub tab.
  5. We can see GST number is maintained as PQRS which is same displayed in invoice (PQRS represents GST number).

Resolution

This is expected system standard behavior.

Keywords

Seller Tax Registration; GST; Invoice; Incorrect; Unexpected , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign 2402 ; SAP Business ByDesign 2405