SAP Knowledge Base Article - Preview

3435468 - Incorrect behaviour of custom field editability when we change status of quote via global script

Symptom

  • When changing a quote's status via global script, a custom field whose status is also getting changed from Editable to Read-only is still editable, until we leave the quote and go back to it from the Load quotes page.
  • Expectation is that when the script is triggered and the quote status changes, the custom field should also reflect the new permission (read-only) immediately, since if this doesn't happen then a sales rep would be able to still edit the custom field and change it's value.


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Environment

SAP SALES CLOUD CPQ

Product

SAP CPQ all versions

Keywords

bug, custom field editability, global script, editable, readable, change quote status , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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