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3435524 - System rename issue login failed during step syb_step_reset_db_passwords

Symptom

Customer is trying to do system rename for SAP system

An issue encountered  during the execution showed further:

  • From instdir_sapinst.log we can see this:

    Execution of the command "/sybase/SID/OCS-16_0/bin/isql64 -w999 -Usa -SSID:4901 -X" finished with return code 0. Output: 
    Password: 
    reset sapsa password
    Msg 10316, Level 14, State 2:
    Server 'SID', Line 2:
    New password supplied is the same as the previous password.  Please supply a different new password.
    Msg 11188, Level 16, State 1:
    Server 'SID', Line 2:
    Cannot alter login.
    reset sapsso password
    Msg 10316, Level 14, State 2:
    Server 'SID', Line 2:
    New password supplied is the same as the previous password.  Please supply a different new password.
    Msg 11188, Level 16, State 1:
    Server 'SID', Line 2:
    Cannot alter login.
    reset sa password
  •  After it again try to login and there is this error:
  • WARNING 2024-02-14 14:00:59.317 (system/sapinst) id=modlib.jslib.childAppReturn
    Execution of the command "/sybase/SID/OCS-16_0/bin/isql64 -e -w999 -Usa -SSID:4901 -X" finished with return code 255. Output: 
    Password: 
    Msg 4002, Level 14, State 1:
    Server 'SID':
    Login failed.
    CT-LIBRARY error:
      ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
  • ERROR 2024-02-14 14:00:59.320 (system/sapinst) id=ind-rel.ind-os.ind-db.assertionFailed errno=CJS-00030
    Assertion failed: Unable to retrieve database device locations. Refer to trace file sapinst_dev.log for further information.


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Environment

  • SAP Adaptive Enterprise SP04 GA and higher
       
  • SWPM 1 SP 40 and higher

Product

SAP Adaptive Server Enterprise all versions ; SAP ERP 6.0

Keywords

KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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