Symptom
In the .JSON file generated from a Invoice document, the GSTIN number is missing for the Ship-To party role.
Environment
Reproducing the Issue
- Go to the Customer Invoicing Work Center.
- Select the Invoice Documents View.
- Search for the Invoice ABC (where ABC represents the Invoice ID).
- Mark the Invoice ABC.
- Click Edit.
- Navigate to the General tab.
- Locate the Attachments sub tab.
- Download the .JSON file generated for the Invoice.
- Open the File in your computer.
The GSTIN number is not displayed in the "ShipDtls" section.
Cause
According to the IRN help document 'Generate IRN', the GSTIN number is not a required field in the Ship-To Details. Hence it will not be displayed in the .JSON file generated for the Invoice document in the system.
Resolution
This is a standard system behavior.
In addtion, the missing GSTIN should not create any issues in the IRP process as this information is currently not required for the Ship-To Details.
Keywords
gstin, not displayed, json, invoice, ship to , KBA , AP-CI-CI-GLO , Cross-Country Extensions , How To