Symptom
In the JSON file generated from a Invoice document, the GSTIN number is missing for the Ship-To party role.
Environment
Reproducing the Issue
- Go to the Customer Invoicing Work Center.
- Select the Invoice Documents View.
- Search for the Invoice ABC (where ABC represents the Invoice ID).
- Mark the Invoice ABC.
- Click Edit.
- Navigate to the General tab.
- Locate the Attachments sub tab.
- Download the .JSON file generated for the Invoice.
- Open the File in your computer.
The GSTIN number is not displayed in the "ShipDtls" section.
Cause
As per the latest GSTN notification dated 29 July 2026, the mandatory Ship-To GSTIN requirement for e-Way Bill generation has been kept on hold until further notice.
Accordingly, SAP Business ByDesign will revert the following solution changes introduced based on the GSTN notification earlier via an Emergency Patch planned to be deployed on the weekend of the 31st of August:
The GSTIN Number for the Ship-To Party Role has been added to the JSON file with Release 2605 Hotfix Collection 3 which was deployed on the weekend of the 18th of July. (Hotfix number 1000040608)
Resolution
The system will continue to function as it did prior to the implementation of the Ship-To GSTIN enhancement.
Any GSTIN maintained in Customer Master Address Line 5 will remain unchanged but will not be used for Ship-To GSTIN determination in e-Invoice JSON or output forms.
If Address Line 5 contains any value other than a valid GSTIN, the maintained value will continue to be printed as part of the address section in the JSON and print forms.
SAP will continue to monitor GSTN updates and communicate any future changes once a revised implementation timeline is announced.
Keywords
gstin, not displayed, missing, json, invoice, ship to, e-invoice, india, URP, Approval, GST, e-Way Bill , KBA , AP-CI-CI-GLO , Cross-Country Extensions , How To
SAP Knowledge Base Article - Public