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SAP Knowledge Base Article - PreviewSymptom
When running catalog synchronisation job is failing with following exceptions:
"An exception occured during synchronization for item: ************ of type: Media"
"unexpected preparer error: Can not find root folder"
"Root media folder does not exist!"
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Environment
SAP Commerce Cloud 2211
Product
SAP Commerce Cloud 2211
Keywords
synchronization,root,media folder , KBA , CEC-SCC-PLA-PL , Platform , Problem
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