SAP Knowledge Base Article - Public

3435785 - How to avoid HTML tags appear when reporting overall rating comments in Integration Center - Recruiting Management

Symptom

When using Integration Center to report overall rating comments value, special characters (HTML tags) sometimes appear.

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Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Integration center
  2. Create New Scheduled CSV File Output Integration
  3. Search "InterviewOverallAssessment" Entity
  4. Select "comment" property to report
  5. View some values in comment contains HTML tags

Cause

Overall rating comments field in Interview center is a richtext field. If formatting characters are written into overall rating comments, then will cause this issue.

Resolution

If want to avoid HTML tags appear in Integration Center report, be sure to edit the comments as follows:

  • Guaranteed manually entry.
  • Do not copy anything and paste it into the comment.
  • Do not break up characters into paragraphs or lines.
  • You can use spaces, upper and lower case letters, numbers, punctuation, ...? @#$, etc.

If the comment already contains formatting characters. You need to delete the existing comment and save it, then go back to the page to edit the comment as described above and save it again .

In order to monitor the input values in the comment box timely, you can use DevTools to see the whole characters and view if have HTML tags.

See Also

3156441 - Interview Result Comments Pop-Up Window showing special characters

3062622 - Interview Central - 4000 Character Limit for Comment Box - Recruiting Management

Keywords

HTML, tag, format, formatting, special, character, integration center, report, comments, overall rating comments, IVW, interview center, InterviewOverallAssessment , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions