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SAP Knowledge Base Article - PreviewSymptom
The displayed time availability, which has been set as Work Time Pattern, on the dispatching board do not accurately reflect the availability of the technician in their time zone, if the dispatcher is in a different time zone.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
time, zone, bmt, best match technician, work, time, pattern , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , How To
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