Symptom
The approver is unable to decline the Approvals card on the latest home page
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Metadata Framework
Reproducing the Issue
- create a request for custom object with workflow
- the manager received the Approval card on the latest home page
- Notice the manager does not have the possibility to decline the request directly from the home page approval card
Resolution
- This is expected as the purpose of the card is for quick approval
- The decline action can be done in the Workflow Details page instead where the approver can review the details and make the decision
See Also
Keywords
KBA , LOD-SF-PLT-QA , Quick Actions , LOD-SF-MDF-WFL , Custom Object based Workflows , LOD-SF-PLT-LHOM , Latest Home Page , Problem
Product
SAP SuccessFactors HCM suite all versions