SAP Knowledge Base Article - Public

3436093 - Custom MDF approval card on the home page does not offer Decline option

Symptom

The approver is unable to decline the Approvals card on the latest home page

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Metadata Framework

Reproducing the Issue

  1. create a request for custom object with workflow
  2. the manager received the Approval card on the latest home page
  3. Notice the manager does not have the possibility to decline the request directly from the home page approval card

 

Resolution

  • This is expected as the purpose of the card is for quick approval
  • The decline action can be done in the Workflow Details page instead where the approver can review the details and make the decision

See Also

MDF Workflows on the Home Page | SAP Help Portal

Keywords

KBA , LOD-SF-PLT-QA , Quick Actions , LOD-SF-MDF-WFL , Custom Object based Workflows , LOD-SF-PLT-LHOM , Latest Home Page , Problem

Product

SAP SuccessFactors HCM all versions