SAP Knowledge Base Article - Public

3436185 - Auto Data Purge is Not Enabled but there's a date on the Last Purge was Completed...

Symptom

In Data Retention Management -> Auto Data Purge, both Audit Data Containing Personally Identifiable Information (minimum retention period: 180 days) and Audit Data Without Personally Identifiable Information (minimum retention period: 180 days) is not selected and wasn't selected even in the past. However, there is a date listed below on The last purge was completed at... even though it was disabled before. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors HXM Core 

Reproducing the Issue

  1. Login to instance and go to Data Retention Management in Admin Center or Action Search. 
  2. Go to Auto Data Purge. 
  3. Both Audit Data Containing Personally Identifiable Information (minimum retention period: 180 days) and Audit Data Without Personally Identifiable Information (minimum retention period: 180 days) is not checked. But each configuration shows a date for The purge was last completed at... 

Cause

Purge jobs are scheduled to run monthly. The latest purge was executed on the date showing on the tool, so you can find the information from your instance.

Resolution

As purge are scheduled to run monthly, the purge will just be skipped even though these options are disabled. Only the purge history is displayed on the tool.

See Also

Keywords

SF, success factors, PLT, platform, Biz X, bizx, object, KBA, Data Retention Management, LOD-SF-PLT , LOD-SF-PLT-DRM, Platform Foundational Capabilities, Auto Data Purge, KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
, KBA , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , How To

Product

SAP SuccessFactors HXM Core 2311

Attachments

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