Symptom
When the candidate clicks in the card 'Know your Key People' an application error is being raised.
All the permissions required were assigned to BPE role.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as the candidate
- Go to 'Know your Key People'
- The error message appears
Cause
The user assigned as BPE user in the moment of the candidate initiation don't have the BPE User role.
Resolution
Please ensure that the user who is setted as the starter for the candidate process in BPE had the OnboardingBPEAdmin with all required permissions
In order to identify this user you can:
- Go to BPE: Monitor Processes
- Search for the candidate Onboarding Process Id in 'Variables'
- See the user informed in the column 'Started By'
See Also
Keywords
Onboarding, obx, card, error, application, email, permission, BPE, user, candidate, onboardee, permissions, home, page, OnboardingBPEAdmin , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Problem