Symptom
Candidates cannot login the instance while the ONB Data Privacy Statement (DPCS) is enabled
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- As admin, go to Data Privacy and Consent Statement settings.
- Click the checkbox to enable the DPCS Onboarding
- Now, login as the New Hire
- Notice that it is only loading.
Cause
It's a known issue. Engineering is working in a definitive fix.
Resolution
Workaround: A script can be executed to correct the instance settings. Please raise a ticket to support and refer this KBA
Support Engineer: See the internal notes for reference
Keywords
Onboarding, obx, data, privacy, consent, statement, IAS, DPCS, login, candidates , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem
Product
SAP SuccessFactors Onboarding all versions