3436726 - Integration Business Partner S4 to Sales Cloud V2 Error in Messages

You face a mapping error in the Message Monitoring when you try to replicate a customer from S4 to Sales Cloud Version 2.

In our message monitoring you might got a similar error like below (it might vary according to the code list name involved):

             "message": "{\"error\":{\"message\":\"Role FLCU01 does not exist.\",\"code\":\"sap.crm.common.commonMessage.roleCodeValueDoesNotExist\",\"target\":\"{role}\",\"details\":[{\"message\":\"Delivery priority 02 does not exist.\",\"target\":\"{deliveryPriority}\",\"code\":\"sap.crm.common.commonMessage.deliveryPriorityCodeValueDoesNotExist\"}]}}"

The error occurs despite you maintain the Value Mapping in Settings for Business Partner Role.

e.g.

Internal Code "CRM000"

Customer External Code "FLCU01"

You want to understand why the error is still raised.

Sales and Service Cloud version 2

KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem