SAP Knowledge Base Article - Public

3437208 - No able to sync specific Model for Just Ask - SAP Analytics Cloud

Symptom

  • Index doesn't finish on specific model
  • While Syncing it shows msg "Waiting for first Sync' but sync never get complete.
  • Pending at waiting_for_first_sync in Just Ask

Environment

  • SAP Analytics Cloud (SAC)

Reproducing the Issue

  1. Logon to SAC by Admin role user.
  2. Click Just Ask Icon.
  3. Click Manage models.
  4. Click + Add Model.
  5. Select the specific model. 

Cause

The issue is currently under development investigation.

Resolution

The issue is currently under development investigation.

Keywords

KBA , LOD-ANA-ASK , SAC Just Ask , Problem

Product

SAP Analytics Cloud all versions