Symptom
The form shows the signature in the format "first name + last name" while the expected behavior is the opposite.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Onboarding Dashboard
- Click "Details"
- Click "Take Actions" > Onboarding Documents
- Download the document.
- The signature is displayed in the format "first name + last name".
Cause
The locale of the field does not use "last name + first name" name format.
For example, when the locale is English, it will display the name as "first name + last name" based on the English name format.
Resolution
The format of the signature is dependent on the locale of the text field.
Please do as follows:
- Open the signed form through Adobe LiveCycle Designer.
- Click on name field to edit it.
- Change the Locale to the desired one that follows "last name + first name" name format.
Please refer to the guide to download Adobe LiveCycle Designer. For any further clarifications, please reach out to Adobe LiveCycle Designer support.
See Also
Help Portal: Downloading Adobe LiveCycle Designer
Keywords
Onboarding, OBX, Signature, Name, Format, Order, Signature Format, First Name, Last Name , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , How To