SAP Knowledge Base Article - Public

3437399 - How to change the signature format from "first name + last name" to "last name + first name" ? - Onboarding

Symptom

The form shows the signature in the format "first name + last name" while the expected behavior is the opposite.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Onboarding Dashboard
  2. Click "Details"
  3. Click "Take Actions" > Onboarding Documents
  4. Download the document.
  5. The signature is displayed in the format "first name + last name".

Cause

The locale of the field does not use "last name + first name" name format.

For example, when the locale is English, it will display the name as "first name + last name" based on the English name format.

Resolution

The format of the signature is dependent on the locale of the text field.

Please do as follows:

  1. Open the signed form through Adobe LiveCycle Designer.
  2. Click on name field to edit it.
  3. Change the Locale to the desired one that follows "last name + first name" name format.

Please refer to the guide to download Adobe LiveCycle Designer. For any further clarifications, please reach out to Adobe LiveCycle Designer support.

See Also

Help Portal: Downloading Adobe LiveCycle Designer

Keywords

Onboarding, OBX, Signature, Name, Format, Order, Signature Format, First Name, Last Name , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , How To

Product

SAP SuccessFactors Onboarding all versions