SAP Knowledge Base Article - Preview

3437418 - An error message is triggered by a rule even though the address type is filled in - Onboarding.

Symptom

  • Create a rule to make sure the candidate fill certain address type, for example, "Contact address".
  • When the new hire first fills in another address type and then adds a second address type as the "Contact address", an error message will be triggered.
  • However, when the first address type is "Contact address" type, the error message will not be triggered.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Onboarding, OBX, address type, rule condition, onSave rule, error not trigger , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

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