SAP Knowledge Base Article - Public

3437502 - User receives Invalid JWT error when making API request using Process Governance Analytics API.

Symptom

User receives Invalid JWT error when making API request using Process Governance Analytics API.

Cause

User is assigned 'tokenmanagement' package so they cannot generate the correct bearer token for API Analytics

Resolution

User needs their admin to unassign 'tokenmanagement' package from their user. Once done, the user can generate the token via the same screen.

Keywords

process, governance, workflow, api, analytic, jwt, error, token , KBA , BPI-SIG-PG-AR , Analytics Report for SAP Signavio Process Governance , Problem

Product

SAP Signavio Process Governance 3.0