SAP Knowledge Base Article - Public

3437547 - onChange rule on Add New Employee is not working correctly

Symptom

An onChange rule is configured on one section of the hire page (eg. Name Information) and is trying to set values in a different section of the hire page (eg. Personal Information).

Environment

SAP SuccessFactors - Employee Central

Cause

This functionality is not currently supported. The system is unable to set a value for one of the hire sections before it has been reached.

Resolution

The same rule can be configured to trigger onSave (with rule context set to "New Hire/Rehire UI" if you would like to use the rule onChange elsewhere in the system).

Or

You can create a new hire template and ensure that both fields from the rule (eg. name information field and personal information field) are part of the same section on the hire page.

If you would like to see this functionality included in a future product release please consider creating an enhancement request: 
2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

See Also

Help Portal - Configuring a Hire Template

Keywords

onChange, new hire, different sections, add new employee, rule, not working , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem

Product

SAP SuccessFactors HXM Core 2311