Symptom
An onChange rule is configured on one section of the hire page (eg. Name Information) and is trying to set values in a different section of the hire page (eg. Personal Information).
Environment
SAP SuccessFactors - Employee Central
Cause
This functionality is not currently supported. The system is unable to set a value for one of the hire sections before it has been reached.
Resolution
The same rule can be configured to trigger onSave (with rule context set to "New Hire/Rehire UI" if you would like to use the rule onChange elsewhere in the system).
Or
You can create a new hire template and ensure that both fields from the rule (eg. name information field and personal information field) are part of the same section on the hire page.
If you would like to see this functionality included in a future product release please consider creating an enhancement request:
2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
See Also
Keywords
onChange, new hire, different sections, add new employee, rule, not working , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem