Symptom
Is it possible to add additional user identifier for the user mapping in Work Tech Configuration
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Admin Center-> Work Tech Configuration
- SAP SuccessFactors App in Teams -> User Mapping
- see that in User Identifier in SAP SuccessFactors you can select User.email OR User.username
- see that in User Identifier in Azure AD you can select mail OR userPrincipalName OR onPremisesSamAccountName
Customer would like to add additional User Identifier
Resolution
- Currently it is not possible to add additional user identifier to the one already existing.
- Please consider raising an enhancement request by following KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
See Also
Enabling the SAP SuccessFactors App for Microsoft Teams | SAP Help Portal
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
Keywords
KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem
Product
SAP SuccessFactors HCM Suite all versions