3437595 - Unable to add additional User identifiers in Work Tech Configuration

• Is it possible to add additional user identifier for the user mapping in Work Tech Configuration

SAP SuccessFactors HCM Suite

1. Go to Admin Center-> Work Tech Configuration
2. SAP SuccessFactors App in Teams -> User Mapping
3. see that in User Identifier in SAP SuccessFactors you can select User.email OR User.username
4. See that in User Identifier in Azure AD you can select mail OR userPrincipalName OR onPremisesSamAccountName OR Directory (Microsoft Entra ID) extension. If you choose Directory (Microsoft Entra ID) extension, you can enter the name of the directory extension property

Customer would like to add additional User Identifier

• Customer can add additional user in Azure AD field but not feasible to add additional user identifier in SF side.
• Please consider raising an enhancement request to support additional user identifier in SF by following KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

Enabling the SAP SuccessFactors App for Microsoft Teams | SAP Help Portal

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem