SAP Knowledge Base Article - Public

3437595 - Unable to add additional User identifiers in Work Tech Configuration


Is it possible to add additional user identifier for the user mapping in Work Tech Configuration


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center-> Work Tech Configuration
  2. SAP SuccessFactors App in Teams -> User Mapping
  3. see that in User Identifier in SAP SuccessFactors you can select OR User.username
  4. see that in User Identifier in Azure AD you can select mail OR userPrincipalName OR onPremisesSamAccountName

Customer would like to add additional User Identifier


See Also

Enabling the SAP SuccessFactors App for Microsoft Teams | SAP Help Portal

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 


KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem


SAP SuccessFactors HCM all versions