SAP Knowledge Base Article - Public

3437595 - Unable to add additional User identifiers in Work Tech Configuration

Symptom

Is it possible to add additional user identifier for the user mapping in Work Tech Configuration

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center-> Work Tech Configuration
  2. SAP SuccessFactors App in Teams -> User Mapping
  3. see that in User Identifier in SAP SuccessFactors you can select User.email OR User.username
  4. see that in User Identifier in Azure AD you can select mail OR userPrincipalName OR onPremisesSamAccountName

Customer would like to add additional User Identifier

Resolution

See Also

Enabling the SAP SuccessFactors App for Microsoft Teams | SAP Help Portal

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

Keywords

KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem

Product

SAP SuccessFactors HCM all versions