Symptom
- The following servers cannot be started after Crystal Reports Support Package (SP) Update
Adaptive Processing Server
Connection Server
Crystal Reports Processing Server
- Errors below appear in ErrorsAndWarnings log File
Error: Action declarations don't match between 32-bit and 64-bit variants: setup.core-4.0-core
Couldn't load library 'TomcatConfig.dll'. Error code: 126
Couldn't load library 'Uncategorized.dll'. Error code: 126
Couldn't load library 'InstallFramework.dll'. Error code: 126
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.x
- SAP Crystal Reports
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2016 ; SAP Crystal Server 2016
Keywords
KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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