SAP Knowledge Base Article - Preview

3437796 - How to read Guided Selling Engagement Chart data

Symptom

You are seeking assistance on how to read the Engagement Chart Data.

Get an overview of how customer engagements have progressed and what future events are planned.

You can also see the details of the last interaction with your contact through various activities.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2402

Keywords

guided selling, engagement graph, engagement chart, engagement kpi, activities, opportunity, how to , KBA , LOD-CRM-SBS-GS , Guided Selling and Playbook , How To

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